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Conciliation-Mediation Program
a. Perform Conciliation and Mediation Functions
b. Provide Technical Assistance in the Preparation and Administration of
Collective Bargaining Agreements and and in Drawing Up Joint Agreements
c. Provide Training on Alternative Dispute Resolution
d. Supervise/observe conduct of strike balloting and improved/reduced offer
balloting
e. Provide counseling services on labor relations related issues
f. Provide training on effective negotiations and collective bargaining
g. Provide speakership services on labor relations related topics during
seminars, symposia, and orientation
h. Provide Free Legal Aid and Voluntary Arbitration Services (FLAVAS)
Grievance Settlement and
Voluntary Arbitration
a. Administer the Voluntary Arbitration Program
b. Maintain and Update a Roster of Accredited Voluntary Arbitrators (AVAs)
c. Administer a program for the continuing professionalization of AVAs
d. Provide technical assistance in the submission of issues to voluntary
arbitration and in the selection of accredited voluntary arbitrator or panel of
AVAs
e. Process and grant subsidy on voluntary arbitration fees
f. Conduct plant-level orientation seminars on grievance machinery and
voluntary arbitration
g. Conduct training programs on effective grievance handling, position paper
writing, etc.
h. Provide technical assistance in the operationalization and strengthening
of grievance machinery.

Workplace
Relations and Enhancement (formerly Labor-Management Cooperation) Program
a. Conduct plant-level orientation
seminars and skills training on LMC
b. Facilitate the setting up,
re-activation and strengthening of plant-level LMCs
c. Establish and maintain linkages
with LMC Practitioners' Associations nationwide

Other
Services
a. SAGIP (Strategic Action Group
for Industrial Peace) / QRT (Quick response Team) - The NCMB has extended its
field operations on a 24/7 basis to improve the delivery of
conciliation-mediation services which include but not limited to the conduct of
marathon conciliation-mediation conferences, monitoring of actual strike
activities, coordination with relevant agencies, intervention in wildcat
strikes, etc. SAGIP/QRT enables the NCMB to immediately respond to clients'
request for assistance and make sure that labor disputes are attended to, with
the primary purpose of bringing about early and amicable settlement.
b. FLAVAS/SENA (Free Legal Aid and
Voluntary Arbitration Services/Single Entry Approach) - Under this program, the
Board's services are extended beyong purely organized groups to individual
complainants. The NCMB takes advantage of the effectiveness of its
conciliation-mediation services to provide immediate assistance to unorganized
and individual workers and to unions that are the early state of organizing. The
SENA/FLAVAS Program follows the single entry concept in the filing of cases with
conciliation as the entry point. When conciliation fails, the case is either
elevated to a regular VA case or referred to the appropriate agencies of the
Department.
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