S E R V I C E S

 

L I N K S

Conciliation-Mediation

Workers Relation Enhancement

Voluntary Arbitration

 

Case Flow Charts

 

Strike Situationer

 

PROGRAMS AND SERVICES

Conciliation-Mediation Program

a. Perform Conciliation and Mediation Functions

b. Provide Technical Assistance in the Preparation and Administration of Collective Bargaining Agreements and and in Drawing Up Joint Agreements

c. Provide Training on Alternative Dispute Resolution

d. Supervise/observe conduct of strike balloting and improved/reduced offer balloting

e. Provide counseling services on labor relations related issues

f. Provide training on effective negotiations and collective bargaining

g. Provide speakership services on labor relations related topics during seminars, symposia, and orientation

h. Provide Free Legal Aid and Voluntary Arbitration Services (FLAVAS)

Grievance Settlement and Voluntary Arbitration

a. Administer the Voluntary Arbitration Program

b. Maintain and Update a Roster of Accredited Voluntary Arbitrators (AVAs)

c. Administer a program for the continuing professionalization of AVAs

d. Provide technical assistance in the submission of issues to voluntary arbitration and in the selection of accredited voluntary arbitrator or panel of AVAs

e. Process and grant subsidy on voluntary arbitration fees

f. Conduct plant-level orientation seminars on grievance machinery and voluntary arbitration

g. Conduct training programs on effective grievance handling, position paper writing, etc.

h. Provide technical assistance in the operationalization and strengthening of grievance machinery.

Workplace Relations and Enhancement  (formerly Labor-Management Cooperation) Program

a. Conduct plant-level orientation seminars and skills training on LMC

b. Facilitate the setting up, re-activation and strengthening of plant-level LMCs

c. Establish and maintain linkages with LMC Practitioners' Associations nationwide

Other Services

a. SAGIP (Strategic Action Group for Industrial Peace) / QRT (Quick response Team) - The NCMB has extended its field operations on a 24/7 basis to improve the delivery of conciliation-mediation services which include but not limited to the conduct of marathon conciliation-mediation conferences, monitoring of actual strike activities, coordination with relevant agencies, intervention in wildcat strikes, etc. SAGIP/QRT enables the NCMB to immediately respond to clients' request for assistance and make sure that labor disputes are attended to, with the primary purpose of bringing about early and amicable settlement.

b. FLAVAS/SENA (Free Legal Aid and Voluntary Arbitration Services/Single Entry Approach) - Under this program, the Board's services are extended beyong purely organized groups to individual complainants.  The NCMB takes advantage of the effectiveness of its conciliation-mediation services to provide immediate assistance to unorganized and individual workers and to unions that are the early state of organizing. The SENA/FLAVAS Program follows the single entry concept in the filing of cases with conciliation as the entry point. When conciliation fails, the case is either elevated to a regular VA case or referred to the appropriate agencies of the Department.